Policy Updated: September 29, 2018.
Agreement to Policy
By using our platform or service, you consent to this Policy and agree to our use of your information in the manner described in this Policy.
Like many websites, we gather information about how visitors use the platform. In general, you can visit many of the sections of our platform and many sites through the click of links in the platform without informing who you are or revealing any personal information about you. We can track your visit for trend evaluation and archiving statistics, but you will remain anonymous unless you tell us who you are. Once you choose to provide us with your personal information, you will no longer be anonymous to us. For more information, read the "Cookies and Pixels" section below.
In addition, the use of the IES platform depends on the accomplishment of its registration, which will entail the creation of a new user account. The registration of each new user will be made by the institution or sport ("institution") to which it is previously linked, which will make available the minimally necessary information to identify each user.
Once registered in the platform, you will have the opportunity to fill in your registration with the other data needed to use the platform, as well as to make the password change. At this time, we will ask for your personal information (which may include your name and surname, address, telephone number, email address, age, weight, height, gender, soccer team, educational institution or sport, etc.). Also, we may request additional information to enable specific actions, always through extensive details and specific prior authorization.
Use of Information
We may use the information collected about you for the following purposes, among others:
Enable your use of the platform;
Customize and/or personalize the communications and experiences of any purchases made on the platform;
Respond in the best way about questions directed to customer service;
Answer you about purchases, account information, or customer service needs;
Enable communication with you about products, events and for other promotional purposes;
Promotion of improvements to our business;
Management of challenges, competitions, contests, promotions, surveys or other functionalities of the platform;
Posts of rankings or results of competitions in the platform;
Comparison of rankings and results of users;
Display marketing relevant to you;
Other purposes, with your consent.
To make our business viable, we may transfer information between IES and our service providers, who use such information to conduct the IES business. For example, possible scenarios, your information may be: (i) provided and received from the educational institution or sport in which you are enrolled, primarily as to its performance in activities performed through the use of the platform; (ii) provided to suppliers of banking services, credit processing, freight, data management, e-mail distribution, marketing research, information analysis and promotion management. We offer our service providers with the information they need to provide their services and work with them to protect your information.
Periodically, we may establish business relationships with carefully selected partners, which we believe will be trusted (Selected Partners). In such cases, we may share, and cross-track information held by both, including personal information that identifies you, that will allow these individuals or entities to contact you regarding your products and services that may interest you.
In this way, we may share your personal information with:
Affiliates: With your prior consent, your information may be shared with entities associated with the IES, located in Brazil or abroad;
Business partners: We may also share your information with trusted business partners and service providers, including mobile operators. These entities may use your information to provide the services you request, to forecast their interests, and possibly to provide promotional material, advertisements, and other materials;
Service Providers: We may also disclose your information to companies that provide service to us or on our behalf, such as companies that help us with billing or send emails on our behalf. The use of your information by these entities is limited to the provision of services to the IES.
Other parties related to corporate transactions: We may disclose your information to third parties as part of a merger or transfer, or in the event of bankruptcy;
Other parties: When required by law or when necessary to protect our services, or:
to maintain compliance with laws or to respond to compulsory legal processes;
to verify or ensure compliance with the policies that govern our Services;
to protect the rights, property or safety of IES or any of our respective affiliates, business partners or customers;
Protection of Your Information
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the security of your personal information. Your personal information is stored on secure networks and is accessible only to a limited number of persons who have special rights of access to such systems and who are required to maintain the confidentiality of such information. When you order or access your personal information, we offer you the use of a secure server.
All information regarding credit cards you provide will be transmitted through Secure Socket Layer (SSL) technology, and then encrypted in our database, to be accessed only as set forth above. Despite these efforts, no transmission of data on the internet can be guaranteed 100% secure. In case of any data breach, we will notify you via e-mail within one business day and will notify users via in-site notification within one business day. Therefore, being in line with the Fair Information Practices.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Consequently, to promote all measures possibly adopted for this purpose, as well as other companies, IES cannot guarantee you the total security or confidentiality of the information provided by you.
To comply with the CAN-SPAM Act, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
To comply with the California Online Privacy Protection Act (CalOPPA),we agree to the following:
Users can visit our site anonymously.
We will add a link to it on the first significant page after entering our website.
You can change your personal information by emailing us, calling us, or an easier way is by logging in to your account.
Modification or Deletion of Your Information
We want to communicate with you only if you want our contact. If you prefer not to receive information from IES or want to update or modify your personal information or preferences, please follow the instructions below:
Registration information, Email, and other Subscriptions:
To change the information, you provide to us during registration, please connect to your account with your user information and update your profile.
To cancel the sending of emails by IES, please follow the instructions provided in any of the emails that we have sent you.
In addition, if you request the deletion of your registration information or if you request the termination of communications subscriptions, we may maintain information regarding purchase transactions or service investigations for future services and data storage purposes.
Cookies and Pixel Tags
Remember items in your shopping cart
Recognize you when you return to our site
Allow you to use express checkout
Analyze visitor behavior
You can choose to have your computer alert you every time a cookie is sent, or you can choose to disable all cookies. You can do this through your browser settings. Each browser is slightly different, so check the help menu to learn the correct way to modify your cookie settings.
We also use pixel tags - small graphic images - to aid in the analysis of your online behavior. The pixel tags also allow us to send you emails in a format that you can read and let us know when you opened our email message.
We may use pixel tags to collect information about your visit, including the pages you visit, the links you click on, and other actions taken in connection with our sites and services. We also access specific patterns of information that your browser sends to every website you visit, such as IP address, browser type and language, times of access, and addresses of related sites.
We also work with other companies that use tracking technologies to run our ads across the internet. These companies may collect non-personally identifiable information that identifies visitors to our site and their interaction with our communications, including advertisements. If you wish to prevent third-party access that collects non-personal information that identifies you during your visits, please click here to update your privacy settings.
How Google uses data when you use our partner's sites or apps - https://policies.google.com/
IES is committed to motivating, educating and inspiring children and soccer players of all ages through training tools and competitions. IES is also dedicated to protecting your privacy and treating any personal information we collect from you with care and respect.
IES is different from many other education technology companies. Created by educators for educators, we have a direct relationship with the coaches, parents, and athletes involved in the platform. Because of that, user trust is important to us. That’s why we’ve built several privacy protections directly into our product, including the following as we also adhere to COPPA tenants:
What types of personal information do we collect about children?
Children can use our website and view content without personal information being collected. We only collect the child information when they register with us through a school/club or coach to use our services.
The information we collect may include your name and surname, address, telephone number, email address, age, weight, height, gender, soccer team, educational institution or sport, etc. Also, we may request additional information to enable specific actions, always through extensive details and specific prior authorization.
What information do we publish and what information do we not publish about any registered child?
Within our platform, to foster competition we may publish a child’s username, name, video content, city and/or state, club, team and grades given in the platform. We may also publish rankings or results of competitions in the platform and comparison of rankings and results of users.
Please read the information sharing section above to understand the different partners we have, and information shared.
How do we notify and obtain consent from parents for the collection of information from their children?
We do not collect or solicit personal information from users under the age of 18 without the consent of parents or guardians unless permitted by law. If we find that a person under the age of 18 (minors) has provided us with personal information directly without the permission of his legal guardian, we will exclude this information by applicable law.
Minors cannot create an account by themselves; they can be invited by a coach or school with accounts on the platform. We require the organization to obtain verifiable parental consent from the parent or guardian prior to inputting information about a child into our system.
The legal guardian/parent will receive the first e-mail and authorize the minors to further use our system. If the parent refuses to allow the child’s registration and entry, we delete the child’s information from our database. If we don’t hear back from the parent, after 48 hours we assume the parent has agreed and that it is acceptable for the child to be registered. After 48 hours please see section 4 on how to change or delete the personal information.
How can parents access, change or delete personally identifiable information about their children?
At any time, parents can refuse us from collecting further personal information from the child. Also, you can request that we delete your child’s information at any time. We use two methods:
You may login using parent or child username and password to access and change the child information.
To remove your child’s information, please contact the school/club in which your child is associated with, or e-mail Erik Gekker at firstname.lastname@example.org
For any questions also contact us at email@example.com